What are your terms and conditions?
What are the check in/out times?
How do I check in to my apartment?
Is it possible to check in early ? Is there a charge?
Is it possible to check out late? Is there a charge?
If I do not depart until the evening, is there anywhere I can leave my bags?
Is the price for the entire apartment, or per person?
Can I put an extra fold out bed in the apartment? And what is the cost?
Are cots and high chairs provided? And what is the cost?
Where can I park my car?
What currencies can I pay in and how can I pay?
Is breakfast provided in the price?
Are the apartments secured?
Do the apartments have internet?
Do the apartments have English speaking channels?
What is included in the apartment price?
Are towels, linen and toiletries provided?
Are irons and ironing boards provided in the apartments?
Are hair dryers provided?
How often are the apartments cleaned?
Where can I book a tour?
Where are the apartments located in Krakow?
Do the apartments have lifts?
What happens if I accidentally damage the apartment?
Can I bring a pet?
Can I reserve an airport pick up?
How do I get from Krakow Balice airport to the city centre?
What is the process for reserving, booking and paying for and apartment rental?
How do I cancel my booking and are there any charges associated with cancellations?
How do I book apartments to accommodate a group?
Do I get a booking reference number?
What languages do we speak?
Can I get a discount for longer bookings?
What happens if I lose a set of keys?
Can I smoke in the apartments?
Do the apartments have telephones?
Registered business - name on invoice